Apprenticeships
Team Leader & Supervisor
Level 3
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment as a Team Leader/Supervisor.
Qualification
Team Leader & Supervisor Apprenticeship
Qualification Level
Level 3
End Point Assessment Centre
iCQ
Instruction Language
English
Qualification Duration
12 months
Included in
Our Green Skills Pathway
Employer Funding & Incentives
Funding
As of the 18th March 2024 the government announced significant changes to apprenticeship funding, aimed at supporting small and medium-sized enterprises (SMEs) in their hiring of young apprentices. Prime Minister Rishi Sunak unveiled plans to eliminate SME co-investment payments for apprentices under the age of 22, alongside increasing the transfer limit of apprenticeship levy funds from 25% to 50%.
Incentives
Employers could get £1,000 each for taking on an apprentice who is either:
- aged 16 to 18 years old, or
- aged 19 to 25 years old and has an education, health and care (EHCP) plan or has been in the care of their local authority
What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.
Included in the Green Skills Pathway…
As part of our commitment to the environment, we are proud to offer an exciting opportunity for our apprentices. With every apprenticeship, learners will receive full funding to study our level 2 sustainability and environmental awareness short course, completely free of charge! Discover more about this fantastic course by clicking here.
To read the full Apprenticeship Standard: Click here
Who is this course suitable for?
The Team Leader/Supervisor Apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plans, resolving problems, and building relationships.
Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)
Team Leaders/ Supervisors need to have the right values, behaviours, developed competences and skills to manage and lead their team successfully in their business sector. They are key roles within a workforce that enable the team to perform and achieve their goals and targets. Team leader/Supervisors motivate, inspire and develop the members of their business through mentoring and coaching.
They will be able to communicate to their team effectively using a variety of methods and provide constructive feedback as well as chair business meetings.
They will have the skills to be able to build relationships with their team and with business stakeholders. They will know how to use emotional intelligence to facilitate how they work with the team. Their understanding of conflict management will be established and they will have the ability facilitate cross team working to support delivery of organisational objectives.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally
These are the personal attributes and behaviours expected of all Team Leaders & Supervisors carrying out their roles
- Takes responsibility
Demonstrates the drive to achieve in all aspects of work showing resilience and accountability. Shows determination when managing difficult situations. - Inclusive
Open, approachable, authentic, and able to build trust with others. Seeks views of others. - Agile
Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to feedback and need for change. - Professionalism
Sets an example, and is fair, consistent and impartial. Open and honest. Operates within organisational values
Course Costs
Maximum Funding
£5000
Non Levy Employer 5% contribution or Employer 5% contribution
End Point Assessment Cost (Paid by Kiwi)
£650.00
96
Students saved up to 50% on their fees
96 Students saved up to 50% on their fees
Course content
OCCUPATIONAL BRIEF OF STANDARD
KNOWLEDGE
- Leading People
Understand different leadership styles and the benefits of coaching to support people and improve performance. Understand organisational cultures, equality, diversity and inclusion. - Managing People
Understand people and team management models, including team dynamics and motivation techniques. Understand HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour. - Building Relationships
Understand approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Know how to facilitate cross team working to support delivery of organisational objectives. - Communication
Understand different forms of communication and their application. Know how to chair meetings, hold challenging conversations, provide constructive feedback and understand how to raise concerns. - Operational Management
Understand how organisational strategy is developed. Know how to implement operational/team plans and manage resources and approaches to managing change within the team. Understand data management, and the use of different technologies in business. - Project Management
Understand the project lifecycle and roles. Know how to deliver a project including: managing resources, identifying risks and issues, using relevant project management tools. - Finance
Understand organisational governance and compliance, and how to deliver Value for Money. Know how to monitor budgets to ensure efficiencies and that costs do not overrun. - Awareness of Self
Know how to be self-aware and understand unconscious bias and inclusivity. Understand learning styles, feedback mechanisms and how to use emotional intelligence. - Management of Self
Understand time management techniques and tools, and how to prioritise activities and approaches to planning.
- Decision Making
Understand problem solving and decision making techniques, and how to analyse data to support decision making.
Skills
- Leading People
Able to communicate organisation strategy and team purpose, and adapt style to suit the audience. Support the development of the team and people through coaching, role modelling values and behaviours, and managing change effectively. - Managing People
Able to build a high-performing team by supporting and developing individuals, and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback. - Building Relationships
Building trust with and across the team, using effective negotiation and influencing skills, and managing any conflicts. Able to input to discussions and provide feedback (to team and more widely), and identify and share good practice across teams. Building relationships with customers and managing these effectively. - Communication
Able to communicate effectively (verbal, written, digital), chair meetings and present to team and management. Use of active listening and provision of constructive feedback. - Operational Management
Able to communicate organisational strategy and deliver against operational plans, translating goals into deliverable actions for the team, and monitoring outcomes. Able to adapt to change, identifying challenges and solutions. Ability to organise, prioritise and allocate work, and effectively use resources. Able to collate and analyse data, and create reports. - Project Management
Able to organise, manage resources and risk, and monitor progress to deliver against the project plan. Ability to use relevant project management tools, and take corrective action to ensure successful project delivery. - Finance
Applying organisational governance and compliance requirements to ensure effective budget controls. - Awareness of Self
Able to reflect on own performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received. - Management of Self
Able to create an effective personal development plan, and use time management techniques to manage workload and pressure. - Decision Making
Use of effective problem solving techniques to make decisions relating to delivery using information from the team and others, and able to escalate issues when required.
TESTIMONIALS
Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship
– False Flag Tattoo
Area: Professional Accounting Taxation Technician AAT Apprenticeship
TESTIMONIALS
Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education.
– Costa Coffee
Area: Team Leader Supervisor Apprenticeship
Enrol and pay now
Maximum Funding
£5000
Non Levy Employer 5% contribution or Employer 5% contribution
End Point Assessment Cost (Paid by Kiwi)
£650.00
Any Questions
Contact us today
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