Level 2

Understanding Behaviour that Challenges

Short Online Course


2 Certificate

Awarding organisation

ncfe CACHE


Understanding Behaviour that Challenges

Qualification Duration

150 Guided Learning Hours


Who is this course suitable for?


There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification in healthcare, social care, childcare or supporting learning.



What does the qualification cover?


This qualification is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects.

By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector. It could be useful to learners working in education settings.



Course Overview


  • What is meant by the term ‘behaviour that challenges’?
  • How to recognise changes in individuals that may indicate an episode of challenging behaviour
  • The importance of non-verbal communication
  • How reflection of an incident can assist in managing future behaviour


What are the entry requirements?


  • Learners must be 16+
  • Resident in the UK/EU for 3+ years, for purposes other than to study
  • Must not be already on an apprenticeship
  • Currently live in England






Course Costs

UK Students



97% of students said this course helped them understand how to manage different behaviours within the workplace

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UK Students