Level 2

Principles of Business Administration

Short Online Course


2 Certificate

Awarding organisation

ncfe CACHE


Principles of Business Administration

Qualification Duration

104 Guided Learning Hours


What does this qualification cover?


The course is suitable for an individual looking to learn about business administration for use in their current role or for progression into a business administration role.


This course will supply you with the knowledge needed to work in a range of different environments in a business admin role. Whether you would like to refresh your learning or learn some new skills, this course will give you the knowledge you need to provide high-quality support to the business you work for. This online qualification aims to help you develop: your knowledge of the administrator role, your understanding of crucial administrative support tasks, and your ability to communicate & co-operate within an admin team.



Who is this course suitable for?



This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles usually working with in an administrative setting.



Course Overview:


This course consists of seven mandatory units:


  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand communication in a business environment
  • Understand employer organisations
  • Understand how to develop working relationships with colleagues
  • Understand how to provide administrative support for meetings
  • Understand customer service



What are the entry requirements?


  • Learners must be 16+
  • Resident in the UK/EU for 3+ years, for purposes other than to study
  • Must not be already on an apprenticeship






Course Costs

UK Students



92% of students said this course helped them understand the different workings of business administration within their role and organisation.

Your next learning adventure starts today!

Enrol and pay now

UK Students