Improvement Technician

Apprenticeships

Level 3

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The Green Skills Hub

This Apprenticeship provides the skills and knowledge needed for employment as an Improvement Technician.

Qualification

Improvement Technician

Qualification Level

Level 3

End Point Assessment Centre

TBC

Instruction Language

English

Qualification Duration

14 months (this does not include EPA period)

Included in

Our Green Skills Pathway

Employer Funding & Incentives

Funding

As of the 18th March 2024 the government announced significant changes to apprenticeship funding, aimed at supporting small and medium-sized enterprises (SMEs) in their hiring of young apprentices. Prime Minister Rishi Sunak unveiled plans to eliminate SME co-investment payments for apprentices under the age of 22, alongside increasing the transfer limit of apprenticeship levy funds from 25% to 50%.

read the full article

Incentives

Employers could get £1,000 each for taking on an apprentice who is either:

aged 16 to 18 years old, or
aged 19 to 25 years old and has an education, health and care (EHCP) plan or has been in the care of their local authority

What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

Included in the Green Skills Pathway…

As part of our commitment to the environment, we are proud to offer an exciting opportunity for our apprentices. With every apprenticeship, learners will receive full funding to study our level 2 sustainability and environmental awareness short course, completely free of charge! Discover more about this fantastic course by clicking here.

Who is this course suitable for?

Improvement Technicians support the delivery of Lean and Six Sigma-based improvement activity within their area of responsibility, working as part of an operational team to resolve problems, prevent recurrence, and engage others in performance improvement.

Behaviours

These are the personal attributes and behaviours expected of all Improvement Technicians carrying out their roles

Drive for results: Clear commitment for identifying opportunities and delivering improvements, pays attention to detail
Team-working: Helps when asked, works effectively in a diverse team, considers impact of own actions on others, motivates peers
Professionalism: Acts in a moral, legal and socially appropriate manner, aligns behaviours to the organisations values, trusted to working on own when appropriate
Continuous development: Acts upon feedback, reflects on performance and has a desire for learning
Safe working: Ensures safety of self and others, challenges safety

Course Costs

This course is funded by the UK Government. The value of this training is:

£4,000.00

Employer 5% contribution

£200

End Point Assessment Cost (Paid by Kiwi)

£TBC

Enquire The Green Skills Hub

Students saved up to 50% on their fees

96 Students saved up to 50% on their fees

Course content

OCCUPATIONAL BRIEF OF STANDARD

KNOWLEDGE

- Compliance: Legislative and customer compliance requirements including environment and health and safety
- Team formation & leadership: Improvement team roles and responsibilities in a change environment
- Self-development: Different sources for knowledge development
- Project management: Project charter, Gantt chart, reporting documentation, Red Amber Green (RAG) status, communication (verbal and non-verbal channels) and implementation plans
- Change management: Roles of the manager and leader within change. Influencing, reinforcement and coaching principles
- Principles & methods: Six Sigma principles per ISO13053 (International Organisation for Standardisation), interim containment actions, Lean principles
- Project selection & scope: Selection matrix, scoping tree
- Problem definition: Exploratory data analysis, data collection planning, problem and goal statements
- Process mapping & analysis: Supplier Input Process Output Customer (SIPOC), process mapping, value and waste analysis, performance metrics – discrete data
- Data acquisition for analysis: Data stratification, sampling theory, data types, variation types and sources, data collection tools, operational definition and principles of measurement error
- Basic statistics & measures: Control charts – discrete data
- Process capability & performance: Capability analysis – continuous data
- Root cause analysis: Histograms
- Experimentation: Active analysis versus one factor at a time, Plan Do Check Act
- Identification & prioritisation: Brainstorming, selection criteria
- Sustainability & control: Process

SKILLS

Compliance: Work in accordance with organisational controls and statutory regulations
Communication: Share improvement progress through appropriate reporting
Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation
Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers
Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives
Problem definition: Develop a problem/opportunity statement supported by validated data
Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics
Process mapping & analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement
Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance
Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance
Basic statistics & measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts
Data analysis-statistical methods: Identify common and special cause variation
Process capability & performance: Analyse product/process performance using good quality data
Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes
Identification & prioritisation: Identify and prioritise improvement solutions
Benchmarking: Recognise the value of sharing best practice
Sustainability & control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.

TESTIMONIALS

Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo

Area: Professional Accounting Taxation Technician AAT Apprenticeship

TESTIMONIALS

Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education.

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

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