Improvement Practitioner Apprenticeship

Apprenticeships

Improvement Practitioner

Level 4

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The Green Skills Hub

Identify and lead the delivery of change across organisational functions and processes.

Qualification

Improvement Practitioner Level 4 Apprenticeship

Qualification Level

Level 4

End Point Assessment Centre

Ofqual

Instruction Language

English

Qualification Duration

14 months (this does not include EPA period)

Included in

Our Green Skills Pathway

Employer Funding & Incentives

Funding

As of the 18th March 2024 the government announced significant changes to apprenticeship funding, aimed at supporting small and medium-sized enterprises (SMEs) in their hiring of young apprentices. Prime Minister Rishi Sunak unveiled plans to eliminate SME co-investment payments for apprentices under the age of 22, alongside increasing the transfer limit of apprenticeship levy funds from 25% to 50%.

read the full article

Incentives

Employers could get £1,000 each for taking on an apprentice who is either:

aged 16 to 18 years old, or
aged 19 to 25 years old and has an education, health and care (EHCP) plan or has been in the care of their local authority

What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

To read the full Apprenticeship Standard: Click here

Who is this course suitable for?

There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Practitioner, Continuous Improvement Manager, Process Excellence Manager, Lean Six Sigma Green Belt and Quality Control Senior Analyst, Environmental Compliance Manager, Engineer (Environmental, Mechanical, Geotechnical, Civil, Chemical, etc), Environmental Construction Management, Environmental Data Analyst, Environmental Health and Safety Officer, and Transportation Engineer.

Green job titles

Environmental improvement compliance manager
Environmental improvement engineer
Environmental improvement construction manager
Environmental improvement data analyst
Environmental improvement health and safety officer

Roles & Responsibilities may include:

Identifying potential opportunities, diagnosing issues, proposing solutions and implementing changes and controls
Coaching teams and sharing best practice
When leading projects they may manage small teams ensuring motivation and momentum, and be responsible for the successful completion of the project

Role Profile (what the successful candidate should be able to do at the end of the apprenticeship)

Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes. Improvement Practitioners can be found across all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms, Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance, Hospitality etc.

Typically, Practitioners lead smaller projects and/or play a key supporting role in a larger programme – tackling issues that may require swift problem solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of effective and sustainable countermeasures. They are the focal point for all stakeholders and responsible for communication throughout a project.

Improvement Practitioners demonstrate the following Behaviours:

Commitment: A personal commitment to the principles of environ mental sustainability and stronger communities.
Adaptability: Ability to evaluate the merits of a situation and be open to alternative approaches.
Flexibility: Be flexible in your approach to work, adapting to changing market and policy landscapes
Drive for results: Continuous drive for change and encourages others to deliver results across functional areas capturing and standardising best practice
Team-working: Awareness of own and others’ working styles. Creates high performing team.
Professionalism: Promotes a moral, legal and socially appropriate working manner, aligns behaviours to the organisations values. Maintains flexibility to needs of project
Continuous development: Proactively seeks and acts on feedback. Reflects on performance and has a desire for development. Adapts quickly to working with new situations/stakeholders/challenges
Safe working: Ensures safety of self and others, speaks out to challenge safety issues

Course Costs

Maximum Funding

£6,000.00

Non Levy Employer 5% contribution or Employer 5% contribution

£300.00

End Point Assessment Cost (Paid by Kiwi)

£TBC

Enquire The Green Skills Hub

Students saved up to 50% on their fees

96 Students saved up to 50% on their fees

Course content

OCCUPATIONAL BRIEF OF STANDARD

KNOWLEDGE

Improvement Practitioners have the Knowledge and understanding of:

Compliance: Legislative and customer compliance requirements including environment and health and safety
Team formation & leadership: Decision-making techniques e.g. consensus, authority rule, majority rule
Project management: Business case, risk analysis and management, toll-gate reviews, work breakdown structure, lessons learned, pilot studies, project review, process management and measures, benefits tracking
Presentation & reporting: Reporting templates, message mapping, case for change
Change management: Stakeholder identification, analysis and management (RACI). Change curve, resistance characteristics, change sponsorship, compelling point of view
Principles & methods: Business value of Lean and Six Sigma improvement methods – 8D, practical problem solving, Define Measure Analyse Improve Control, Design for Six Sigma
Project selection & scope: Y=f(x) equation (outputs are the result of inputs), business scorecard cascade
Problem definition: Cost of Poor Quality, problem analysis models such as Is/Is Not
Process mapping & analysis: Swim lane, value stream map, performance metrics – continuous, Parameter diagram, Takt time, Overall Equipment Effectiveness, theory of constraints principles, Kanban
Data analysis – basic tools: Spreadsheets and pivot table analysis, statistical analysis software
Measurement systems: Repeatability and Reproducibility principles
Basic statistics & measures: Control charts – attribute data, principles of normality
Data analysis – statistical methods: Measures of central tendency and spread
Process capability & performance: Capability analysis – continuous data for normal distribution
Root cause analysis: Key principles including symptoms, failure-mode, potential/verified cause, critical inputs, escape point. Graphical representation of data with dot, scatter and box plots
Experimentation: Active versus passive analytics, design of experiments, experiment plan
Identification & prioritisation: Selection and prioritisation matrix, Failure Mode and Effects Analysis

SKILLS

Improvement Practitioners have the Skills within the context of their own organisation to:

Compliance: Work in accordance with organisational controls and statutory regulations
Communication: Speak and write clearly. Influence others, question effectively. Plan and deliver meetings presenting insight to engage audiences
Coaching: Observe, listen, use questioning, provide feedback and spot learning opportunities
Project management: Define, sequence, plan and schedule activities with phases and milestones. Estimate effort and duration. Create and update project charter. Review progress
Change management: Sponsorship contract, surface and manage resistance, build compelling narratives for change, assess change impact
Principals and Methods: Select and apply a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
Project selection and Scoping: Support the identification of improvement opportunity and the scoping of these projects
Problem definition: Support development of problem/opportunity statements
Voice of the customer: Support application of techniques to identify and prioritise customers, their requirements and ensure balance against the stated and unstated needs of the business (Voice of the Business)
Process mapping & analysis: Process map to measure and analyse flow and value. Identify interfaces, functional responsibilities and ownership. Use insight to identify potential opportunities and map future state
Lean tools: Seek in-process waste through understanding of value within the value stream
Measurements systems: Plan, carry out and assess results of a measurement system study
Data acquisition for analysis: Develop a sampling strategy
Basic statistics & measures: Use graphical analysis to understand distribution and stability
Data analysis-statistical methods: Identify data-types and select analysis methods and tools. Assess time series data stability and analyse making relevant insight
Process capability & performance: Select methods and metrics for analysis
Root cause analysis: Select and apply the appropriate graphical tool dependent on the data type to identify patterns, trends and signals to establish hypothesis
Experimentation & optimisation: Plan designed experiment with clear objectives, and appropriate levels of Measurement Systems Analysis, analyse experiment data and optimise
Identification & prioritisation: Identify and prioritise factors, ideas and solutions
Data analysis – SPC: Select and apply appropriate tools for ongoing monitoring and control. Analyse and interpret control charts
Benchmarking: Conduct structured benchmarking to support target setting
Sustainability & control: Identify failure modes and embed learning from improvements

TESTIMONIALS

Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo

Area: Professional Accounting Taxation Technician AAT Apprenticeship

TESTIMONIALS

Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education.

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

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