Business Analyst

Apprenticeships

Level 4

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The Green Skills Hub

Working with organisations to improve their information systems.

Qualification

Business Analyst

Qualification Level

Level 4

End Point Assessment Centre

TBC

Instruction Language

English

Qualification Duration

18 months (this does not include EPA period)

Included in

Our Green Skills Pathway

Employer Funding & Incentives

Funding

As of the 18th March 2024 the government announced significant changes to apprenticeship funding, aimed at supporting small and medium-sized enterprises (SMEs) in their hiring of young apprentices. Prime Minister Rishi Sunak unveiled plans to eliminate SME co-investment payments for apprentices under the age of 22, alongside increasing the transfer limit of apprenticeship levy funds from 25% to 50%.

read the full article

Incentives

Employers could get £1,000 each for taking on an apprentice who is either:

aged 16 to 18 years old, or
aged 19 to 25 years old and has an education, health and care (EHCP) plan or has been in the care of their local authority

What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

Included in the Green Skills Pathway…

As part of our commitment to the environment, we are proud to offer an exciting opportunity for our apprentices. With every apprenticeship, learners will receive full funding to study our level 2 sustainability and environmental awareness short course, completely free of charge! Discover more about this fantastic course by clicking here.

Who is this course suitable for?

Business Analysts understand the needs of stakeholders and how these can be met through business and digital change, documenting problems and requirements to help organisations deliver successful outcomes.

Job titles

Store Manager
Retail Store Manager
Assistant Store Manager
Deputy Store Manager

Roles & Responsibilities may include:

The purpose of the Retail Manager occupation is to lead and manage retail operations to achieve business objectives, drive sales performance and deliver an excellent customer experience that encourages repeat business and brand loyalty. Retail Managers are responsible for overseeing teams, ensuring efficient day-to-day operations, and balancing customer needs with commercial priorities. They work within organisational, legal and ethical frameworks to maintain high standards of service, compliance and brand reputation, while contributing to the overall success and competitiveness of the business.

They will typically work in a fast-paced retail environment such as a store or commercial setting, where they are responsible for both people management and operational performance. Their role may involve working across different areas of the business, including the shop floor, back-office functions and, in some cases, digital or remote retail channels.

In their daily work, an employee in this occupation will interact with a wide range of stakeholders, including customers, team members, senior managers, suppliers and external partners. They are expected to communicate effectively at all levels, lead and develop their team, analyse business performance data, and make informed decisions to improve productivity, profitability and customer satisfaction.

Behaviours

B1: Act logically, analytically and objectively in a range of situations

B2: Apply creative thinking when problem solving

B3: Work independently and collaboratively

B4: Use own initiative and take responsibility appropriate to the role of Business Analyst

B5: Take a thorough and organised approach and plan analysis activities in line with business priorities

B6: Build and maintain positive working relationships with a range of people

B7: Use a range of methods of communication appropriate to the situation

B8: Maintain a productive, professional and secure working environment

B9: Aware of the wider business environment and own contribution to business objectives

B10: Be comfortable and confident interacting with people from technical and non-technical backgrounds

B11: Tailor manner of presentation to be appropriate to the audience

B12: Work flexibly and effectively as part of a multidisciplinary team throughout the fulllifecycle

B13: Demonstrate commitment to continuous professional development in relation toBusiness Analysis and the digital sector

Course Costs

This course is funded by the UK Government. The value of this training is:

£18,000.00

Employer 5% contribution

£900

End Point Assessment Cost (Paid by Kiwi)

£TBC

Enquire The Green Skills Hub

Students saved up to 50% on their fees

96 Students saved up to 50% on their fees

Course content

OCCUPATIONAL BRIEF OF STANDARD

KNOWLEDGE

K1: The definition of Business Analysis and the range of activities that constitute it

K2: The value of Business Analysis in enabling business improvement and delivering IT system changes

K3: The role of the Business Analyst, and its relationship with other roles on a business change initiative, including those with system development responsibility

K4: Business change and system development life cycles, including the use of appropriate methodologies and the impact of organisational culture and context

K5: The principles, features and differences of waterfall and agile methodologies for project delivery and software development

K6: The importance of effective communication and engagement with a range of stakeholders in relation to Business Analysis assignments

K7: The purpose and value of quality assurance techniques

K8: Approaches to conducting internal and external environmental analysis of an industry domain

K9: The advantages and disadvantages of a range of investigative techniques

K10: The purpose of process modelling and the importance of an organisational view of business processes

K11: Different approaches to document business processes including when it is most appropriate to use each

K12: Techniques to elicit requirements, including when it is most appropriate to use each

K13: The importance of eliciting requirements rather than gathering solution descriptions

K14: Approaches to categorise, validate and prioritise requirements

K15: The importance of requirements management including change control

K16: A broad range of non-functional requirement areas and the importance of including these within requirements engineering

K17: The importance of considering user experience, accessibility and usability requirements in the design of digital solutions

K18: The value of data to an organisation, and how data needs are considered in business improvement

K19: The purpose and activities of the gap analysis process

K20: The role of the business analyst in facilitating business acceptance of changes

K21: The different phases of testing of business and system changes

K22: The importance and the principles of engaging internal and external stakeholders

K23: Techniques to support the identification and analysis of internal and external stakeholders

K24: The purpose and importance of business change impact assessment

K25: The concepts of benefits realisation and management

K26: Legislation and industry standards relevant to the organisation and sector

K27: Data protection regulations and the importance of managing information and data in linewith legislation and organisational policies

K28: Technology and industry trends across the digital sector, and the opportunities thesebring for business improvement and IT solutions

SKILLS

S1: Apply appropriate approaches to scope, plan and perform Business Analysis

S2: Communicate effectively in a variety of situations with a range of stakeholders

S3: Apply a range of structured investigation techniques to a business situation

S4: Produce an outline definition of a business situation using an appropriate technique

S5: Apply appropriate techniques to identify problems and opportunities within a business situation

S6: Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity

S7: Apply appropriate techniques to analyse and document options and recommendations for change

S8: Elicit process information from stakeholders

S9: Model business processes using relevant techniques, standards, notation and software tools

S10: Analyse business process models to identify opportunities for improvement

S11: Produce models of redesigned business processes

S12: Elicit requirements from stakeholders to identify business and user needs

S13: Document clear functional and non-functional requirements in line with local standards

S14: Analyse documented requirements to remove duplication, conflict and overlap

S15: Prioritise requirements using an appropriate prioritisation approach

S16: Validate requirements with stakeholders

S17: Support the establishment of requirements traceability

S18: Elicit business data needs from relevant sources

S19: Support the development of simple data models using relevant techniques, standards, notation and software tools

S20: Document current business situations to enable gap analysis and decision making

S21: Support the development of models of future state business situations

S22: Identify key differences between current and future business situations

S23: Identify actions required to move from the current to future business situation

S24: Define acceptance criteria for business and system changes

S25: Support business acceptance of business and system changes

S26: Apply relevant techniques to research and identify stakeholders

S27: Analyse and document stakeholders’ areas of interest and influence

S28: Support the development of cost/benefit analysis for proposed business changes

S29: Evaluate and document the key impacts on people, process, organisation, technology and information

S30: Present information in a manner appropriate to the audience

TESTIMONIALS

Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo

Area: Professional Accounting Taxation Technician AAT Apprenticeship

TESTIMONIALS

Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education.

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

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