Port Operative
Level 2 Standard

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in an Port Operative role.


Port Operative Standard

Qualification Level

Level 2

End Point Assessment Centre


Instruction Language


Qualification Duration

12 months

Employer Incentives

You will be able to apply for a payment of £3,000 for apprentices with an employment start date from 1 October 2021 to 31 January 2022 once applications open in January 2022.


What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

To read the full Apprenticeship Standard: Click here


Who is this course suitable for?

This apprenticeship is ideal for Port Operatives that typically work in teams under the direction of a supervisor. The apprenticeship is aimed at training and developing the learners skills to ensure the core function of a port and a maintained safe environment.


Typical job titles include: Port Operative, Stevedore, Container Operative, Cargo Operative, Port Plant Operator, Roll-On/roll-off Driver, Port Warehousing Operative, Passenger Operative, Ferry operative


Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)


Port Operatives have key roles in enabling businesses to deliver on time and safely. Cargo can include any goods imported to, or exported from the UK, such as cars, food, manufactured goods and raw materials and the work they do depends on the type of ship or cargo. Operatives in larger ports tend to specialise, but smaller ports often require them to perform a wide range of duties.


A Port Operative may be required to work on board any type and size of moored or anchored vessel in a port.  Port Operatives typically work in teams under the direction of a supervisor and are an essential part of the core function of a port and maintaining a safe environment. Working hours may include unsocial hours and working outdoors in inclement weather is probable. There may be some on-call requirement and shift and weekend work is likely.

The Port Operative’s occupation is most commonly broken down into cargo and passenger roles.

These are the personal attributes and behaviours expected of all Assessors or Coaches carrying out their roles



  • Act professionally; demonstrating integrity, credibility, honesty, dependability, determination, adaptability and personal drive. Be approachable, respect others, act ethically and contribute to sustainable development.
  • Be risk aware; to reduce risks by checking information, concentrating on the task, maintaining an awareness of changing circumstances and remaining calm under pressure.
  • Display a self-disciplined, self-motivated, proactive approach to work; the ability to make independent decisions whilst understanding limits and knowing when to ask for help or to escalate.
  • Be receptive to feedback; willing to learn new skills and to adjust to change. Undertaking professional development necessary to maintain and enhance competence. Take ownership for own performance and training.
  • Corporate awareness: Embody the organisation’s values, a belief in the services it offers and an interest in the industry.

Course Costs

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)



96% of students said they would recommend this course to anyone looking to enter a port operative role.




All Port Operatives need to understand:


Safe and professional working practices; including legislation, statutory operating regulations, industry procedures and safety requirements and instructions, understanding the types of hazard that may be encountered in a port, the health and safety control measures that are in place to manage risks. Understand industry agreed rules and regulations for safe and efficient port operations. Understand the responses to incidents and emergencies, emergency procedures for making the port safe and adhere to corporate policies on environmental protection, security (including but not limited to customs and terror related incidents), ethics, equality and diversity.


The importance of commercial principles; applicable to a port and its role in the supply chain. Understand the impact of an individual’s decisions on customer service and reputation.


The general operating principles; required to support the operation of port services, infrastructure and equipment, distinct roles and responsibilities and underpinning processes including normal and contingency planning processes. Port specific terminology and practice. Berth vessels within ports, including preparing the berth and handling lines safely, position and remove access equipment such as gangways, shore ramps and linkspans. Knowledge of information systems used to support port operations such as those used for receipt, dispatch, tallying and identification of cargo.


The types of port operation and cargo handled in UK ports; including containers, solid and liquid bulk, roll on/roll off, ferry and passenger, project, timber and forest products, cruise, fishing and leisure.

Provision of port services to; sea-based energy projects, marine conservancy, pilotage and vessel traffic management.

The types of plant, equipment, infrastructure and vessels that may be found in a port; including cranes, lift trucks, straddle carriers, internal movement vehicles, gangways , accommodation ladders and commercial and private vessel types and their equipment and its operating principles to underpin the safe and efficient loading and unloading of cargo and passengers. Including how to identify normal, faulty or defective and emergency conditions

Understand the principles of and hazards associated with berthing vessels; including the different types of lines, handling of lines and positioning access equipment on vessels.


Control vehicle movements: Understand the methods and principles associated with driving and manoeuvring self-drive vehicles and tractor units within vessels, on and off vessels, on shore and in open and enclosed storage areas safely within a port environment



All Port Operatives need to be able to:


Keep themselves and others safe by adhering to safe working practices: Understand and comply with statutory regulations, organisational safety and security requirements, with or without supervision. These will include implementing the requirements of the safety management system, operating plant and/or equipment, compliance with security (including but not limited to customs and terror related incidents), monitoring the activities and whereabouts of individuals within the vicinity of operations and taking appropriate action to address any unsafe situations, protect others, and correctly use safety equipment.


Prepare for a high standard of work: Be mentally and physically prepared for duty and able to interpret information, including information about the state of the port operating environment in support of all other port operating activities.


Gather information: From plans, schedules, safe systems of work and permits, as appropriate, to support operating activities. Apply the procedures and monitor relevant Cargo, passenger and vehicle documentation including checking that documents are complete, up to date, and valid, identify and address any discrepancies, referring to the appropriate authority where necessary.


Deliver a high standard of work: Undertake planned, unplanned and emergency operating activities diligently at all times. Communicate and provide accurate information to stakeholders in line with personal role. Continually monitor the situation and maintain focus during peak workload times. Prioritise activities according to the situation and take responsibility for personal actions. Understand the limits of own authority and responsibility, and the persons to whom to refer in situations where these are exceeded. Exhibit at all times the expected corporate standards, upholding and maintaining corporate reputation at all times.


Work with others: Work effectively and efficiently, individually and as part of a team, with colleagues, port users, suppliers and the public. Deliver excellent customer service with the aim of exceeding customer expectations and recognising and managing potential areas of conflict when required.


Communicate effectively: Use all appropriate methods and systems, including ranged communication equipment such as VHF radio, for accurate and effective communication with customers, third parties and colleagues and ask relevant questions to determine needs. Report and accurately record all required information, using correct terms, standards, templates and protocols.


Control vehicle movements : Driving and manoeuvring self-drive vehicles and tractor units within vessels, on and off vessels, on shore and in open and enclosed storage areas safely within a port environment.






Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo


Area: Professional Accounting Taxation Technician AAT Apprenticeship



Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education. 

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

Enrol and pay now

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)




Any Questions

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