Payroll Administrator
Level 3 Standard

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in HR.


Payroll Administrator

Qualification Level

Level 3

End Point Assessment Centre


Instruction Language


Qualification Duration

18 months

Employer Incentives

You will be able to apply for a payment of £3,000 for apprentices with an employment start date from 1 October 2021 to 31 January 2022 once applications open in January 2022.


What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

To read the full Apprenticeship Standard: Click here

Who is this course suitable for?

This Apprenticeship allows learners to gain broad-base training in the chosen occupational area as well as providing a good knowledge base of the sector as a whole, and work experience that leads to competency in the work place and transferable skills relating to payroll administration.

Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)


Payroll Administrators will, typically, have responsibility for setting up and operating the payroll within the organisation in which they are employed or on behalf of another organisation.  The role may be located within a business / organisation or in a payroll bureau, bookkeeping or accounting practice, or professional services company.  The job may sit within the HR or Finance function.


In medium to large organisations, a Payroll Administrator may work as part of a team, often reporting to a team leader, supervisor or manager.  In smaller organisations, a Payroll Administrator may be a stand-alone role with sole responsibility for the payroll function. Additionally, and depending on their role within the organisation, a Payroll Administrator may also have responsibility for the accurate and timely completion of routine and non-routine payroll-related calculations and other information.

These are the personal attributes and behaviours expected of all payroll administrator workers carrying out their roles

  • Ethics and Integrity
    Truthful, sincere and trustworthy in all actions and interactions, maintaining confidentiality at all times. Consistently respects others and meets the ethical requirements of the payroll profession
  • Adaptability
    Listens, learns and adapts positively to changing priorities and working requirements. Accepts change and demonstrates the flexibility to maintain high professional standards in a changing environment
  • Professional Scepticism
    Has the ability and confidence to use sound questioning and verification techniques on receipt of payroll-related information in the workplace.  This is with the overall purpose of being alert to any possible misstatement of factual information due to error or fraud
  • Proactivity and Enthusiasm
    Displays energy and enthusiasm in performing the role, staying resilient under pressure. Takes responsibility for their work, accepting feedback and dealing positively with setbacks and challenges when they occur. Takes responsibility for their own personal development
  • Professional Development
    Adopts a positive approach to maintaining and developing knowledge and skills through a range of methods, for example workplace learning, research and professional courses. Embraces opportunities for continuous professional development and actively records development in both their current role and throughout their career in the payroll profession

Course Costs

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)



96 Students saved up to 50% on their fees




  • Business and Customer Awareness
    The payroll function is different depending on the sector in which the organisation is operating.  To create, process, validate and report payroll-related information, it is essential to know the environment in which the organisation exists.  For example, is the role in the private or public sector, is it a bureau-type operation, internal function etc.
    Understand and appreciate that this awareness information is crucial to recognising customer and supplier needs and obligations, both internal and external
  • Payroll – Core
    The overall purpose of the function is to process payrolls on time and accurately.  This requires a wide overview of many different activities that will or may be encountered.
  • Pensions
    The Payroll and Pension professions are intrinsically linked.  Achieve an overview of the pension landscape as it affects payroll, for example the different types of schemes, the UK systems of tax relief and the relevance of the State Pension.
  • Technical
    To ensure the organisation meets its payroll-related statutory and contractual obligations, understand the technical aspects of payroll for the accurate calculation of gross through to net pay.  This includes the calculation of the statutory payments and deductions, including voluntary deductions.
  • Regulation and Compliance
    A Payroll Administrator will understand how to apply the regulatory, compliance and legislative environment for the technical payroll aspects above.  This is in respect of the impact in their role for both the organisation and the payees, including data protection / confidentiality
  • Systems and processes
    Payroll information is created, verified and reported via a combination of systems and processes, such as the payroll software itself, finance, HR and IT systems.  A working knowledge of these is fundamental to an administrator’s ability to perform their role at the workplace.A Payroll Administrator will be proficient in the systems and processes that are applicable in their role, including at least one piece of computerised payroll software and spreadsheet package, such as Microsoft Excel



  • Planning and Prioritisation
    Proactively takes responsibility for planning, organising and prioritising their workload and time in order to successfully achieve results within deadlines. Positively performs in pressurised situations responding to changes where necessary. Recognises where issues need to be escalated
  • Analysis
    Using the Knowledge requirements in ‘Payroll’ as they apply at the workplace, correctly judges and interprets information to make effective decisions on data processing. This is with the overall aim of ensuring payroll deadlines are met. Assumes ownership through to resolution, escalating complex situations where appropriate
  • Uses Systems and Processes
    Demonstrates the ability to identify and effectively use the appropriate workplace systems and processes required to complete tasks.  For example, to write letters, send and receive E-Mail, analyse, input and report on payroll-related data. Example systems may include MS Office, or equivalent, and the payroll software used in the workplace
  • Produces Quality and Accurate Information
    Effectively apply Knowledge to consistently deliver high quality, accurate data and information in a timely fashion. Demonstrates the relevant use of agreed workplace systems and processes to deliver quality service to customers on a range of payroll-related queries and requirements
  • Team Working and  Collaboration
    Within the organisation, recognises and demonstrates their own role within the team and the impact of their actions on others working in it. Consistently collaborates and supports colleagues within the team to achieve results whilst also being able to work independently. Builds and maintains positive relationships within their own team and across the organisation
  • Communication and Engagement
    External to the organisation, recognises stakeholders and demonstrates appropriate professional communication and engagement methods. For example, this may include employees if the payroll function is performed in-house or may include clients if operating in a bureau-type operation. Further, this will include liaison with payroll representative bodies and stakeholders such as HMRC and The Pensions Regulator. Deal with queries in an efficient and professional manner, ensuring positive relationships are built and maintained



Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo


Area: Professional Accounting Taxation Technician AAT Apprenticeship



Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education. 

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

Enrol and pay now

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)




Any Questions

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