Learning Mentor
Level 3 Standard

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in a learning mentor role.


Learning Mentor Standard

Qualification Level

Level 3

End Point Assessment Centre


Instruction Language


Qualification Duration

12 months

Employer Incentives

You will be able to apply for a payment of £3,000 for apprentices with an employment start date from 1 October 2021 to 31 January 2022 once applications open in January 2022.


What you can use the payment for
The payment is different to apprenticeship levy funds, so you can spend it on anything to support your organisation’s costs. For example, on uniforms, your apprentice’s travel or their salary. You do not have to pay it back.

To read the full Apprenticeship Standard: Click here


Who is this course suitable for?

The Learning Mentor apprenticeship is an exciting and supportive programme ideal for a person who wants to support and mentor people of all ages and levels to develop within a new role.  The programme is particularly suitable for anyone responsible for mentoring an apprentice in their workplace, ensuring that the apprentices is supported whilst developing their own skills and learning.


Typical job titles include:


Within the sector, ‘mentoring’ is understood to be different to ‘coaching’; being a relatively basic learning-support role, involving advice and guidance delivered by a more experienced person.

Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)


Mentoring is – and has been for centuries – the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role.  Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff-development contexts. Learning Mentors support learners of all ages, and all levels, to develop within a new work role.  These learners may be, for example, apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, or in any vocational learning environment.


Learning Mentors will have sector-specific experience and qualifications, as determined by their employer or professional body, which they use to guide and advise those who are less experienced and new to a work role. The Learning Mentor is therefore a ‘dual professional’ having both up-to-date knowledge and skills in a specialist vocational or subject area, together with the generic skills necessary to support learners (as potentially a first step towards a secondary role as an education and training professional).


Learning Mentors therefore support the development of learners’ knowledge, skills and behaviours, throughout their programme, particularly in applying theoretical learning in practical work environments (and usually on a one-to-one, or small group, basis). They give practical, technical and/or pastoral support and guidance.

These are the personal attributes and behaviours expected of all Learning Mentors carrying out their roles



  • Promote an ethos of motivation, aspiration and a passion for learning
  • Operate at all times to ethical and legal standards and within professional boundaries
  • Value equality and diversity and work with others to improve equality of opportunity and inclusion
  • Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control
  • Demonstrate, encourage and expect mutual respect in all professional contexts

Course Costs

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)



94% of students said they would recommend this course to anyone looking to enter a work mentoring career.




The Learning Mentor will understand:


Procedures for effective mentoring


  • Effective practice in providing accurate and relevant vocational/pastoral advice and guidance.
  • Effective questioning, active-listening and assertiveness techniques
  • Learning programme requirements and the need to plan contextualised learning in authentic or realistic work settings with the learner support team
  • The roles of assessors, coaches or teachers in providing practical help with assessment processes and requirements
  • Who has a legitimate need to be kept informed of issues impacting on the learner’s well-being and progress
  • The mentor’s role in supporting the learner’s development and how to provide valid evidence of progress and achievement
  • Organisational and legal requirements for recording, storing and sharing information on learners’ progress, needs and welfare
  • The roles of workplace and education provider colleagues who contribute to learners fulfilling their action plans
  • How learners may become physically or psychologically at risk, and channels for reporting concerns
  • Opportunities for continuing professional development
  • Quality assurance requirements relating to the mentoring environment.




The Learning Mentor will be able to:


Provide mentoring support


  • Advise, guide and supervise learners to acquire the most benefit from their learning programme
  • Communicate and collaborate effectively and use effective questioning, listening and assertiveness skills
  • Work with education providers and workplace colleagues to plan and implement structured and meaningful learning and work experience
  • Liaise with assessors, coaches and/or teachers to facilitate formative and summative assessment of learners’ skills and knowledge
  • Identify and refer issues relevant to learners’ progress and well-being, to education-providers and/or workplace colleagues
  • Collaborate with the wider education support team to review learners’ progress and to provide evidence of progress and achievement
  • Maintain appropriate records for the learning programme, complying with quality, confidentiality and data protection requirements
  • Liaise with relevant colleagues to support the implementation of learners’ action plans
  • Be vigilant in safeguarding learners and others in contact with them
  • Maintain the currency of their vocational skills
  • Comply with internal and external quality assurance requirements




Kiwi Education is an fantastic training provider who really does put it’s students at the heart of their delivery. Our staff have felt supported throughout their apprenticeship

– False Flag Tattoo


Area: Professional Accounting Taxation Technician AAT Apprenticeship



Our staff enrolled on courses have not only improved within their roles but with the support from Kiwi Education they have excelled and progressed from one level to a higher level. We are thrilled with the service from Kiwi Education. 

– Costa Coffee

Area: Team Leader Supervisor Apprenticeship

Enrol and pay now

Maximum Funding


Non Levy Employer 5% contribution or Employer 5% contribution


End Point Assessment Cost (Paid by Kiwi)




Any Questions

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